Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Shipping Options & Delivery Time
Standard Shipping: 5–10 business days (depending on location).
Express Shipping: 2–5 business days (if available at checkout).
Delivery times are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances.
Shipping Rates
Shipping charges are calculated at checkout based on your location and order size.
Free shipping may be offered on orders above a certain amount.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and link to monitor your delivery.
International Shipping
We currently ship within India.
For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer.
Undeliverable Packages
If a package is returned to us due to incorrect shipping details provided by the customer or refusal to accept delivery, the customer will be responsible for reshipping fees.
Delays
While we do our best to ensure timely delivery, Zennva is not responsible for delays caused by courier services, customs clearance, or events outside our control.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
zennva.shop@gmail.com