Orders & Payments
Simply browse our collection, add items to your cart, and proceed to checkout. Follow the steps to complete your payment securely.
We accept all major debit/credit cards, UPI, net banking, and secure wallet payments through trusted payment gateways.
Orders can only be modified or canceled within 12 hours of placement. Please contact us immediately at zennva.shop@gmail.com
Shipping & Delivery
Yes, free standard shipping is available on orders above certain amount.
Standard delivery takes 5–10 business days. Express shipping (if available) delivers in 2–5 business days.
Yes, we ship to selected countries. Customs duties, taxes, or import fees may apply and are the customer’s responsibility.
Once shipped, you’ll receive a tracking number via email to monitor your package.
Returns & Refunds
Items can be returned within 2–3 days of delivery if they are unused, unwashed, and in their original packaging with tags attached.
Contact us at zennva.shop@gmail.com with your order number. We’ll provide return instructions.
Refunds are processed within 22-25 business days after we receive and inspect the returned item.
Product & Sizing
Each product page includes a size chart for your reference.
We do our best to display accurate colors and designs, but slight variations may occur due to lighting and screen differences.
Customer Support
You can reach us at zennva.shop@gmail.com Our team will respond within 24–48 hours.